Text copied to clipboard!
Title
Text copied to clipboard!Healthcare Office Coordinator
Description
Text copied to clipboard!
We are looking for a dedicated and organized Healthcare Office Coordinator to manage and oversee administrative operations within our healthcare facility. The ideal candidate will be responsible for ensuring smooth daily operations, coordinating patient appointments, managing medical records, and providing exceptional customer service to patients and visitors. This role requires excellent organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced healthcare environment.
As a Healthcare Office Coordinator, you will serve as the primary point of contact for patients, healthcare providers, and administrative staff. You will be responsible for scheduling appointments, verifying patient insurance information, and maintaining accurate patient records. Additionally, you will coordinate with healthcare professionals to ensure timely patient care and efficient workflow within the office.
Your responsibilities will also include managing office supplies, handling correspondence, and ensuring compliance with healthcare regulations and standards. You will assist in preparing reports, maintaining databases, and supporting healthcare providers with administrative tasks as needed. The successful candidate will demonstrate strong communication skills, professionalism, and the ability to handle sensitive patient information with confidentiality and discretion.
In this role, you will also be expected to resolve administrative issues promptly, provide training and guidance to office staff, and implement office policies and procedures to enhance operational efficiency. You will collaborate closely with healthcare providers, administrative personnel, and external stakeholders to ensure the highest quality of patient care and satisfaction.
The Healthcare Office Coordinator must possess a thorough understanding of healthcare administrative processes, medical terminology, and patient privacy regulations. You will be expected to stay updated on industry best practices and continuously seek opportunities to improve office operations and patient experiences.
We offer a supportive and collaborative work environment where your contributions will be valued and recognized. This position provides opportunities for professional growth and development within the healthcare administration field. If you are passionate about healthcare, possess strong administrative skills, and enjoy working in a dynamic and rewarding environment, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Coordinate patient appointments and manage scheduling efficiently.
- Maintain accurate and confidential patient medical records.
- Verify patient insurance information and handle billing inquiries.
- Manage office supplies inventory and order necessary items.
- Ensure compliance with healthcare regulations and standards.
- Provide exceptional customer service to patients and visitors.
- Assist healthcare providers with administrative tasks as needed.
- Implement and maintain office policies and procedures.
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred.
- Minimum of 2 years experience in healthcare administration or related field.
- Proficiency in medical terminology and healthcare administrative processes.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Knowledge of patient privacy regulations (HIPAA).
- Proficiency in office software applications (Microsoft Office, EMR systems).
- Ability to handle sensitive information with confidentiality.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience working in healthcare administration?
- How do you ensure patient confidentiality and compliance with HIPAA regulations?
- What strategies do you use to manage multiple tasks and priorities effectively?
- Describe a situation where you had to handle a difficult patient or visitor. How did you resolve it?
- What experience do you have with electronic medical records (EMR) systems?
